PRIVACY POLICY

Welcome to Viumall! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store. By using our services, you consent to the practices described below.

1. Information We Collect

To provide and improve our services, we collect various types of information from you, including:

• Personal Information: When you make a purchase or attempt to make a purchase, we collect information such as your name, email address, shipping and billing address, phone number, and payment details.
• Browsing Information: We collect details about your browsing behavior, including your IP address, browser type, device information, and referral URLs. We may also gather data on the pages and products you view.
• Order Information: Information about the items you purchase, order status, and order history.
• Voluntary Information: If you contact us directly, you may choose to provide us with additional information, such as feedback, survey responses, or inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal information to process, confirm, and deliver your orders, and to keep you informed about the order status.
• Customer Support: To respond to your inquiries, handle returns or complaints, and provide support.
• Improvement of Our Services: To understand user behavior and preferences, analyze website performance, and enhance our product offerings.
• Marketing: With your permission, we may send you promotional messages, updates on new products, exclusive deals, or other marketing content.
• Security and Fraud Prevention: To ensure the security of our platform, verify identities, and protect our store and customers from fraudulent activities.

3. Sharing Your Information

Your personal information may be shared in the following cases:

• Service Providers: We may share information with third-party service providers who assist us in fulfilling your orders, processing payments, and providing customer support.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner.
• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or government request, or to protect our rights.

4. Your Rights

Depending on your location, you may have the following rights:

• Access and Correction: You may access and request correction of the personal data we hold about you.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Data Portability: You may request a copy of your data in a portable format.
• Opt-Out: You can opt out of marketing emails by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us at [insert contact email].

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may adjust your browser settings to disable cookies; however, this may limit your access to certain features of our site.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no internet-based service is completely secure.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites you visit.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically. Any changes will be effective upon posting.

9. Contact Us

If you have questions about our Privacy Policy or our data practices, please contact us at:

Email: service@viumall.com