TEMS AND CONDITIONS

Welcome to Viumall! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our website and services.

1. General Terms

These Terms and Conditions apply to all visitors, users, and others who access or use Viumall’s website and services. By using our services, you agree to these terms and certify that you are at least 18 years old or have the permission of a parent or guardian.

2. Accounts and Registration

• Account Creation: You may be required to create an account to access certain features or make purchases on our site. You agree to provide accurate, complete, and updated information.
• Account Security: You are responsible for safeguarding the password that you use to access your account and for any activities or actions under your password. Notify us immediately of any unauthorized use of your account.
• Account Termination: We reserve the right to suspend or terminate your account if we suspect unauthorized or fraudulent activity, or if you violate these terms.

3. Orders and Payment

• Order Confirmation: When you place an order, you will receive an email acknowledging that we have received your order. This does not signify our acceptance of your order, as we may reject or cancel orders for various reasons.
• Pricing and Availability: All prices are subject to change without notice. We reserve the right to correct any errors or inaccuracies and to limit quantities on any products offered.
• Payment Methods: We accept various forms of payment, including credit cards and online payment services. By submitting your payment information, you authorize us to charge the payment method provided.
• Order Cancellations: We reserve the right to cancel orders that violate these Terms or for reasons including but not limited to fraudulent activity, stock unavailability, or pricing errors.

4. Shipping and Delivery

• Shipping Policies: Shipping costs, methods, and estimated delivery times are provided during checkout. Actual delivery times may vary depending on your location and external factors.
• Delivery Issues: We are not liable for delays or failures in delivery due to events outside our control, including customs delays, weather conditions, or third-party courier issues.
• Ownership and Risk: Ownership and risk of loss pass to you once the products are handed to the carrier. Please ensure someone is available to receive your package.

5. Returns and Refunds

• Return Policy: You may return eligible items by our Return Policy, which is available on our website. Some items may not be eligible for returns, including personalized or final sale items.
• Refunds: Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method and may take a few business days to appear.
• Exchanges: Exchanges are subject to product availability. If you wish to exchange an item, contact us within the time frame specified in our Return Policy.

6. User Conduct

By using our website, you agree not to:

• Use our services for unlawful purposes or in a manner that could damage, disable, or interfere with our operations.
• Impersonate another person or entity, or submit inaccurate information.
• Upload or transmit any software or files that could disrupt or damage the site.
• Engage in any activity that violates our intellectual property rights or the rights of other users.

7. Intellectual Property Rights

All content, logos, trademarks, and other materials on Viumall are owned by us or licensed to us. You are granted a limited, non-transferable, and non-exclusive right to access and use our website solely for personal and non-commercial purposes. Any unauthorized use, reproduction, or distribution of our content is prohibited.

8. Disclaimer of Warranties and Limitation of Liability

• Warranties: Our website and services are provided “as is” and without any warranties, whether express or implied. We make no guarantees regarding the accuracy, reliability, or availability of our services.
• Limitation of Liability: In no event shall Viumall or its affiliates be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, even if we have been advised of the possibility of such damages. Our maximum liability shall not exceed the amount paid by you for the products purchased on our site.

9. Indemnification

You agree to indemnify, defend, and hold harmless Viumall, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of our services or breach of these Terms and Conditions.

10. Modifications to Terms and Services

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting to our website. It is your responsibility to review these terms periodically. Continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Governing Law

These Terms and Conditions are governed by and construed by the laws of [Insert Country/State], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Insert Country/State] for the resolution of any disputes.

12. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us at:

Email: service@viumall.com