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Welcome to the viumall store!

RETURNS SERVICE

1. Return requests must be submitted within 7 days of receiving the item. After this period, we will not be able to process your return request.

2.In order to return an item, it must be unused, unworn and in its original packaging. Any item that has been used or broken will not be able to be returned.

3.Return shipping costs are the responsibility of the buyer, unless the item has a quality issue or was shipped in error.

4.In order to return an item, please contact our customer service team with the order number and reason for return. We will guide you through the return process.

5.Once we have received and inspected the returned item, we will refund you as soon as possible after approving the refund. Please note that refund processing times may vary depending on your bank or payment provider.

6.If you have any questions about our return policy or need further assistance, please feel free to contact our customer service team. Thank you for your understanding and support.

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